- The museum
- Calendar & Exhibitions
- Support Boijmans
The e-tickets for Museum Boijmans Van Beuningen are valid indefinitely. After buying your ticket online, you will receive an email with a PDF attachment. This email might have ended up in your spam folder. Please check your spam folder. The PDF attachment, with a unique barcode, is your admission ticket. Your ticket can be scanned both in printed form and from your smartphone at the museum entrance. (Please note: the email itself is not a ticket, only the PDF attachment with barcode)
One ticket allows you to visit the entire museum.
Please note: it is not possible to make a reservation for a requested time slot.
You may purchase up to 14 tickets online at once. If you are planning to visit the museum with more than 14 people, please make a group reservation. Groups of 15 people or more can visit the museum at a reduced price. Please visit: www.boijmans.nl/groupvisits.
If you have a museum card or other discount card, and are buying an e-ticket, please remember to bring your card with you during your visit. Both your e-ticket and your discount card will be scanned at the entrance.
If you have not received an email after finishing your order, the confirmation might have ended up in your spam folder. Please check your spam folder. If your e-ticket is not there, please contact the helpdesk via firstname.lastname@example.org or +31 (0)10 – 751 64 00. You can reach the helpdesk by phone Monday till Friday 9.00 - 17.30 hrs. In the weekend you can contact the helpdesk by mail email@example.com
1.I've lost my e-tickets. What do I do now?
Your e-tickets might still be in the trash or spam folder in your mailbox, please check these folders first. If your e-ticket isn't there, please contact the helpdesk via firstname.lastname@example.org or +31 (0)10 – 751 64 00. You can reach the helpdesk by phone Monday till Friday 9.00 - 17.30 hrs. In the weekend you can contact the helpdesk by mail email@example.com
2.Can my e-ticket be transferred to someone else?
Yes, your e-ticket is transferable. Please note: for e-tickets with discount cards, the discount card must be shown at the entrance. These discount cards are not transferable.
3.Can I exchange my e-ticket or get a refund?
No, it is not possible to exchange your e-ticket or get a refund.